One Team, One Mission: Best Practices for Company Officers Working with Mutual Aid Departments

One of the greatest strengths of the American fire service is its willingness to help neighboring communities. Every day, fire departments respond across jurisdictional boundaries to assist one another on emergencies ranging from single-family house fires to large industrial incidents. Successful mutual aid operations are rarely the result of luck, they are built upon preparation, …

Best Practices for the First Arriving Company Officer as Incident Commander

When the first-arriving company officer assumes command of a working fire before the arrival of a chief officer, the entire trajectory of the incident is often shaped within the first several minutes. Those early decisions influence firefighter safety, survivability for occupants, fire spread, accountability, communications, and ultimately the outcome of the incident. The company officer …

There are Two Sides to Every Story, and Sometimes They are Complicated.

Fire officers are often called to investigate incidents within their departments. In doing so, those officers must remain neutral. The age-old adage, “There are always two sides to a story,” reminds us of the importance of perspective and empathy in our understanding of events and situations. Every narrative, every conflict, and every experience in life …