Mandatory training or certification courses can be a tough sell, especially for firefighters who feel they have no choice but to attend. Whether it’s safety training, professional development, or a required refresher course, engaging a reluctant firefighter requires a strategic and empathetic approach. Here are some ways to turn resistance into participation.
The first step in engaging an unwilling student is understanding why they don’t want to be there. Are they feeling that the material is irrelevant? Do they believe they already know the content? Are they just overwhelmed by other obligations? Start the class by recognizing their concerns and emphasizing that you’re there to make the experience as useful and engaging as possible.
Firefighters are goal-oriented and tend to engage more when they see how the material applies to their jobs. Instead of just stating what they will learn, explain why it matters. How will it make their jobs easier? Can it help them avoid costly mistakes? Will it improve their safety or job security? Connecting the content to their real-world experiences increases its value in their eyes.
One of the fastest ways to lose engagement is by lecturing for an entire session. Instead, incorporate hands-on activities, discussions, and scenario-based learning. Firefighters prefer to learn through experience, so using case studies, role-playing exercises, or problem-solving activities can be more effective than passive listening.
Whenever possible, provide students with some control over their learning. This could mean letting them choose certain topics to focus on, allowing for flexible participation styles (small group discussions vs. individual work), or even offering different formats (videos, readings, tactical training, or hands-on practice). Giving them ownership increases buy-in.
Adult learners bring a wealth of experience to the table. Engage them by asking for their opinions and experiences related to the subject matter. For example, fireground war stories bring real life experiences to the table and helps with the student’s sense of belonging. When they feel their expertise is valued, they’re more likely to stay engaged.
Firefighters respond well when they see quick progress. If you can, start with a simple, practical skill they can master in minutes. This creates a sense of accomplishment and lowers resistance for the rest of the session.
The word “mandatory” often triggers resentment. Instead of reinforcing that they must be there, frame the session as an opportunity. Saying, “I know this is required, but I want to make sure you leave here with something that actually helps you,” shifts the focus from obligation to value.
When students are disengaged, allowing them to collaborate with peers can reignite interest. Small group discussions, peer teaching, or real-world problem-solving exercises encourage interaction and help make the session feel less like a chore.
At the end of the session, reinforce the practical takeaways. Encourage them to think about how they will apply what they’ve learned. If possible, provide additional resources or offer ways to check in later.
Final Thoughts
Not every student will walk into a mandatory class eager to learn, but with the right approach, you can transform resistance into engagement. By making the content relevant, interactive, and student-centered, you can create a more positive and productive learning experience—even for those who would rather not be there.
Have you ever had to engage reluctant learners? Share your strategies in the comments!
The Third Bugle 