Ever work at a fire station for an officer who was unpredictable? Was it a case where you didn’t know which boss was going to show up that morning? Working for a boss who exhibits Dr. Jekyll and Mr. Hyde tendencies can be challenging and stressful. One moment they’re supportive and pleasant, and the next, they’re difficult and unpredictable. Here are some strategies to help you navigate this tricky situation and maintain your professional sanity.
Understanding the Duality
First, it’s essential to understand that a Dr. Jekyll and Mr. Hyde boss behaves unpredictably due to various factors. These may include stress, personal issues, or even mental health conditions. While it’s not your job to diagnose or fix these issues (which you can’t diagnose and you’re not supposed to fix), having some empathy can help you manage your reactions and interactions.
1. Stay Professional
No matter how your boss behaves, maintain your professionalism. Responding emotionally to their Mr. Hyde moments can escalate the situation and reflect poorly on you. Instead, keep your tone and demeanor steady and composed.
Tips:
- Use neutral language and avoid sounding defensive.
- Keep your communication clear and concise.
- Focus on facts rather than emotions.
2. Set Boundaries
Establish clear boundaries to protect your well-being. This might mean limiting your interaction with your boss when they’re in a negative state or politely but firmly refusing to engage in discussions that veer into personal attacks.
Tips:
- Focus on interaction at times when your boss is generally in a better mood.
- Politely excuse yourself from unproductive conversations.
3. Document Everything
Keep detailed records of your work. Starting with morning checks, day books and reports. This documentation can be invaluable if you ever need to address questions or issues.
4. Seek Support
Talk to trusted colleagues or mentors about your situation. The fire service has taken strides recently with mental health issues. Your department most likely has avenues to resolve issues and address problems.
Tips:
- Find a mentor within your organization who understands the company culture.
- Join professional groups or forums for external support.
- Don’t hesitate to seek professional help if the stress becomes overwhelming.
5. Focus on Solutions
When dealing with a volatile boss, it’s helpful to be solution oriented. Propose practical solutions during conflicts and show your commitment to the team’s success. This approach can sometimes help to defuse tension and demonstrate your professionalism.
Tips:
- Present issues with potential solutions rather than just problems.
- Highlight how your solutions benefit the team and align with the company’s goals.
- Remain flexible and open to feedback.
6. Plan Your Exit Strategy
If your boss’s behavior becomes intolerable and there is no sign of improvement, it might be time to consider departmental transfer. Your mental health and job satisfaction are crucial. Start exploring opportunities elsewhere while ensuring your current role remains unaffected until you make a transition.
Tips:
- Make sure you are squared away.
- Network with other firefighters who might know of work options for you.
- Research companies with better workplace cultures.
Conclusion
Handling a Dr. Jekyll and Mr. Hyde boss requires patience, professionalism, and strategic thinking. By setting boundaries, documenting interactions, seeking support, focusing on solutions, and planning your exit strategy, if necessary, you can navigate this challenging work environment more effectively. Remember, your well-being and career growth are paramount, and sometimes the best solution is to move on to a healthier work environment.
The Third Bugle 